RunConvert uses cookies and similar tracking technologies to keep the Service running, understand how it is used, and - with your consent - deliver relevant advertising. This page explains what we use and why.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit - such as your session state, language preference, or consent choices - so you do not have to re-enter that information each time.
Similar technologies include web beacons (tiny images used to track page views), local storage, and device fingerprinting. We refer to all of these collectively as “cookies” in this policy.
How we categorize cookies
Strictly Necessary
These cookies are essential for the Service to function. They handle session authentication, payment security, and bot detection. Without them, core features like file conversion and payments would not work. These cookies do not require your consent.
Analytics
Analytics cookies help us understand how visitors use RunConvert - which formats are popular, how long conversions take, and where errors occur. This data is used in aggregate to improve performance and add new format support. Consent is required for non-essential analytics.
Advertising
Advertising cookies measure the effectiveness of our campaigns and allow us to show relevant ads on external platforms. These cookies only activate after you interact with our ads and require your explicit consent.
Cookies we use
The table below lists every cookie currently set by RunConvert or our third-party partners.
| Cookie | Type | When dropped | Duration | Purpose | Privacy notice |
|---|---|---|---|---|---|
| Session | Strictly Necessary | On sign-in | 7 days | Authenticate and maintain your logged-in session | RunConvert Privacy |
| Stripe | Strictly Necessary | When accessing payment interface | 30 min / 1 yr / 2 yr | Detect and prevent fraudulent payments | Stripe Cookie Settings |
| Cloudflare | Strictly Necessary | On first site access | 30 min / session | Identify and block bots; manage traffic to prevent overload | Cloudflare Cookies |
| Posthog | Analytics | On service access | 1 year | Monitor and analyse usage patterns to improve the Service | Posthog Privacy |
| Google Analytics 4 | Analytics | On first site access | Up to 2 years | Measure site performance and personalise ads (with consent) | GA Privacy |
| Google Ads | Advertising | After interacting with our ads | 90 days | Measure ad performance and personalise ads (with consent) | Google Ads Privacy |
Managing your cookies
You can disable cookies at any time through your browser settings. Keep in mind that disabling strictly necessary cookies may affect Service functionality, including login and file conversion.
For analytics and advertising cookies, you can withdraw consent at any time. Doing so will not affect core conversion features.
ChromeCookie settings guide →
FirefoxCookie settings guide →
SafariCookie settings guide →
Learn more at allaboutcookies.org.
Users in Europe
For users in the European Economic Area, United Kingdom, or Switzerland, the following applies under GDPR:
- Strictly necessary cookies (Session, Cloudflare, Stripe) do not require consent under Art. 6(1)(b) GDPR.
- Analytics and advertising cookies (Posthog, Google Analytics, Google Ads) require your explicit consent.
- Refusing non-essential cookies will not prevent you from using RunConvert's conversion features.
You can lodge cookie-related complaints with your local supervisory authority, such as the UK ICO at ico.org.uk.
Changes to this policy
We may update this Cookie Policy when we add or remove cookies, or when regulations change. The “Last modified” date at the top of this page will reflect any updates. We will notify you of material changes via site notice or email if required.
Contact us
For questions about our use of cookies or to exercise your rights, contact us at:
Wibbrix (operating RunConvert)
76 Healy Road, Victoria, Australia
Email: [email protected]
For more details on how we handle your personal data, see our Privacy Policy.
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